Wednesday, July 15, 2015

The 8 skills of a manager

During my everyday work, I thought many times about the skills needed by a manager, skills that I use to measure myself and that I try to improve everyday.

Here is a short list of the (main) skills, I think a manager should have and should be measured, they are divided in 2 sets: business and people.

Business skills:

Execute strategy
Being able to understand the company strategy and execute it in every aspect

Take decision
Being able to act after thinking and take a decision (not too late, not too early)

Simplify processes, simplify work, procedures, make your work and the work of the people around you easier to be executed

Lead performance
Lead the performance, establish KPI, check and reward

People skills:

Open to change
Be open to changes, try to understand, execute and improve them.

Develop people
Try to make people around you develop. Training are incredibly inportants, mentoring is essential.
Don't be scared by people trained to go away, I always remember that famous quote "CFO asks CEO “What happens if we invest in developing our people & then they leave us?” CEO: 'What happens if we don't, and they stay?"

Listen to people
Don't pretend you know the work better than others. Listen to people around you, your boss, your peers, your team. Everyone has a different (and interesting) prospective. This doesn't mean you have to follow what they say without thinking, but try to have a different points of view

Be a team player
Don't be a solo player. The manager is part of team, he is the leader but at the same time he needs the energies (brain, power, time, etc) of other people to be successful. Don't play alone, on the mid-long term you will loose

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